You will find in Plato’s Phaedrus a story about Thamus, the king of a great city of Upper Egypt. For people such as ourselves, who are inclined (in Thoreau’s phrase) to be tools of our tools, few legends are more instructive than his. The story, as Socrates tells it to his friend Phaedrus, unfolds in the following way: Thamus once entertained the god Theuth, who was the inventor of many things, including number, calculation, geometry, astronomy, and writing. Theuth exhibited his inventions to King Thamus, claiming that they should be made widely known and available to Egyptians. Socrates continues:
Thamus inquired into the use of each of them, and as Theuth went through them expressed approval or disapproval, according as he judged Theuth’s claims to be well or ill founded. It would take too long to go through all that Thamus is reported to have said for and against each of Theuth’s inventions. But when it came to writing, Theuth declared, “Here is an accomplishment, my lord the King, which will improve both the wisdom and the memory of the Egyptians. I have discovered a sure receipt for memory and wisdom.” To this, Thamus replied, “Theuth, my paragon of inventors, the discoverer of an art is not the best judge of the good or harm which will accrue to those who practice it. So it is in this; you, who are the father of writing, have out of fondness for your off-spring attributed to it quite the opposite of its real function. Those who acquire it will cease to exercise their memory and become forgetful; they will rely on writing to bring things to their remembrance by external signs instead of by their own internal resources. What you have discovered is a receipt for recollection, not for memory. And as for wisdom, your pupils will have the reputation for it without the reality: they will receive a quantity of information without proper instruction, and in consequence be thought very knowledgeable when they are for the most part quite ignorant. And because they are filled with the conceit of wisdom instead of real wisdom they will be a burden to society.”
I begin my book with this legend because in Thamus’ response there are several sound principles from which we may begin to learn how to think with wise circumspection about a technological society. In fact, there is even one error in the judgment of Thamus, from which we may also learn something of importance. The error is not in his claim that writing will damage memory and create false wisdom. It is demonstrable that writing has had such an effect. Thamus’ error is in his believing that writing will be a burden to society and nothing but a burden. For all his wisdom, he fails to imagine what writing’s benefits might be, which, as we know, have been considerable. We may learn from this that it is a mistake to suppose that any technological innovation has a one-sided effect. Every technology is both a burden and a blessing; not either-or, but this-and that.
Nothing could be more obvious, of course, especially to those who have given more than two minutes of thought to the matter. Nonetheless, we are currently surrounded by throngs of zealous Theuths, one-eyed prophets who see only what new technologies can do and are incapable of imagining what they will undo. We might call such people Technophiles. They gaze on technology as a lover does on his beloved, seeing it as without blemish and entertaining no apprehension for the future. They are therefore dangerous and are to be approached cautiously. On the other hand, some one-eyed prophets, such as I (or so I am accused), are inclined to speak only of burdens (in the manner of Thamus) and are silent about the opportunities that new technologies make possible. The Technophiles must speak for themselves, and do so all over the place. My defense is that a dissenting voice is sometimes needed to moderate the din made by the enthusiastic multitudes. If one is to err, it is better to err on the side of Thamusian skepticism. But it is an error nonetheless. And I might note that, with the exception of his judgment on writing, Thamus does not repeat this error. You might notice on rereading the legend that he gives arguments for and against each of Theuth’s inventions. For it is inescapable that every culture must negotiate with technology, whether it does so intelligently or not. A bargain is struck in which technology giveth and technology taketh away. The wise know this well, and are rarely impressed by dramatic technological changes, and never overjoyed.
Neil Postman, Technopoly: The Surrender of Culture to Technology (Vintage Books, 1992), 3-5.